Level up your existing customer service agents
Leverage the ScoutOS Customer Experience (CX) Automation Platform to augment your existing team and give them advanced tools to provide best-in-class support
Trusted by teams building the future
Augment your customer service team and build an effective cx program
ScoutOS AI Chatbot helps you quickly setup automated Tier 1 support and free up your agents for the most important customer interactions.
Boost your CX team's efficiency and productivity
Scout drafts responses for each inquiry, using conversation context and past interactions to ensure accuracy.
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Provide multilingual support
Easily provide support in over 100 languages, with little to no set up required.
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Automate and streamline first-line customer support
Provide real time recommendations for agent responses before they're sent, and send messages likely to return the highest NPS.
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Why Support Teams Choose Scout
Explore the innovative platform powering your AI operations and beyond.
Live in 10 Minutes
No complex setup. No migration. No training. Connect Slack, upload your docs, and Scout starts answering tickets immediately. Most teams see first results within an hour.
Proven 70% Ticket Reduction
Not a promise—it's what our customers average. Scout handles password resets, pricing questions, and how-to guides while your team tackles strategic work. Track every metric in real-time.
Gets Smarter Every Day
Every interaction improves Scout's responses. Flag incorrect answers, and Scout learns. Your knowledge base stays current automatically as your product evolves.
What our users are saying
Discover how our users have transformed their operations.
“My experience with Scout has been transformative, particularly in accelerating our AI features' time to market with its seamless integration and exceptional support.”
Kyle ClementsFounder & CEO of Quipli
“Scout is an indispensable tool for our Engineering, DS and Sales teams to engage with our customers. We rely on Scout daily, making it an integral part of our operations.”
Vijaye RajiCEO of Statsig
“Scout has made it easy for us to scale out our open-source support, while still maintaining a very high level of quality in responses.”
Pedram NavidHead of Data Engineering at Dagster
