Predict customer behavior & prioritize features with existing data
Use ScoutOS Customer Insights and generate predictive behavioral analytics, score your customers, and report on product recommendations based on customer feedback
Trusted by teams building the future
Stay on the pulse with the ScoutOS Customer Insights Platform
Help your business consolidate qualitative and quantitative feedback from customers and provide structured recommendations that can directly impact your bottom line.
Generate product recommendations
Use customer feedback from NPS scores, surveys, and in-app notifications to consolidate and provide prioritized recommendations to your internal teams.
Learn more about Generate product recommendations
Score customers
Create a robust customer scoring system and predict churn potential, upsell ability, LTV, and more.
Learn more about Score customers
Why Support Teams Choose Scout
Explore the innovative platform powering your AI operations and beyond.
Live in 10 Minutes
No complex setup. No migration. No training. Connect Slack, upload your docs, and Scout starts answering tickets immediately. Most teams see first results within an hour.
Proven 70% Ticket Reduction
Not a promise—it's what our customers average. Scout handles password resets, pricing questions, and how-to guides while your team tackles strategic work. Track every metric in real-time.
Gets Smarter Every Day
Every interaction improves Scout's responses. Flag incorrect answers, and Scout learns. Your knowledge base stays current automatically as your product evolves.
What our users are saying
Discover how our users have transformed their operations.
“My experience with Scout has been transformative, particularly in accelerating our AI features' time to market with its seamless integration and exceptional support.”
Kyle ClementsFounder & CEO of Quipli
“Scout is an indispensable tool for our Engineering, DS and Sales teams to engage with our customers. We rely on Scout daily, making it an integral part of our operations.”
Vijaye RajiCEO of Statsig
“Scout has made it easy for us to scale out our open-source support, while still maintaining a very high level of quality in responses.”
Pedram NavidHead of Data Engineering at Dagster
