Take Agents from Reactive -> Proactive with Agent Blocks

Imagine an agent that monitors your Google Calendar every morning, identifies meetings that need prep work, and automatically triggers your Deal Prep agent to pull relevant notes, past interactions, and key account data—all before you've had your coffee.

Then after your meeting, another agent sees the transcripts in your Fireflies account and instantly updates your CRM with all of the relevant details.

That's exactly what we've enabled with Agent Blocks in Workflows.

Agent Blocks: Put Your Agents to Work on Autopilot

Here's how it works: when you create a workflow in Scout, you can now drag in an Agent Block. Select which agent you want to use from a dropdown, add your message, and you're done. Your agent is now part of an automated workflow.

Why this matters: This is how you take agents from reactive chat tools to proactive members of your team that work around the clock.

What you can do with Agent Blocks:

• Run agents on a schedule - Set your agent to run daily, weekly, or monthly. Perfect for recurring tasks like weekly competitor research, monthly CRM cleanup, or daily pipeline reviews.
• Trigger agents from other tools - Connect your agent to the products you already use. New Fireflies transcript? Trigger an agent to summarize it and update your CRM. Calendar event coming up? Have your agent pull prep materials automatically.
• Use API triggers - For the GTM engineers and fellow nerds, you can trigger agents via API calls, letting you build custom integrations with your existing systems.

Coming Soon: Agent-First Workflow Templates

Next we're revamping our workflow library to be more agent-centric. You'll get pre-built templates that combine the power of agents and automation, so you can launch proactive workflows in just a few clicks.

Examples we're building:

• Monitor Google Calendar and auto-trigger deal prep
• New Fireflies transcript? Summarize and update CRM
• Daily competitive intel pulls
• Weekly pipeline health checks

These templates will give you a fast path to getting agents working proactively across your sales workflows.

New Integrations: Airtable and Pipedrive

We've added two new integrations to help you connect Scout to more of your tech stack.

Pipedrive - If you're using Pipedrive as your CRM, you now have native integration with all the capabilities you'd expect from our Salesforce or HubSpot connections. Your agents can read from and write to Pipedrive, keeping your pipeline data current without manual updates.

Airtable - Airtable's flexibility makes it perfect for agent workflows. Use it to store outputs from your agents, manage it as a lightweight CRM, or build custom databases that your agents can interact with. Now your agents can work with Airtable natively.

You can view all of our available out-of-the-box integrations in our integration gallery. Or use our MCP server tool and custom workflows to build your own.

What's Next?

Agent Blocks are just the beginning. We're focused on making it easier than ever to deploy proactive agents that handle the repetitive work you don't have time for. Expect more templates, more integrations, and more ways to put your agents to work at scale.

Questions or feedback? We'd love to hear from you, join the Slack community to talk to our team.