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Agents
Say goodbye to brittle automation and hello to a smarter way of working! Today, we’re thrilled to introduce AI Agents to the Scout platform—intelligent assistants that adapt, learn, and get your toughest jobs done.
What’s new?
AI Agents: Adaptable, autonomous, always on
- Flexible goal execution: Give agents a plain-English goal—like “Find all customers who haven’t ordered in 90 days and send them a re-engagement email”—and let them figure out the steps.
- Automatic tool integration: Agents connect with your favorite tools (Slack, Google Workspace, CRMs, databases, and more) in just one click. No manual API wrangling required.
- Custom tools in minutes: Build any logic visually in the workflow builder, save it as a tool, and your agent can use it instantly.
- Built-in resilience: Agents handle edge cases gracefully, adapt to unexpected data, and recover from errors—so you don’t have to babysit your automations.
- Personalized behavior: Configure everything from language model to response style, step limits, and visibility. Make each agent fit your team’s exact needs.
Why does it matter?
- Less guesswork, more building: Agents eliminate rigid “if this, then that” flows. Just describe the outcome you want—your agent handles the rest.
- Works everywhere you do: Chat with your agent in the Scout dashboard, embed it in your app (Copilot Beta), add to Slack, or access via API.
- Collaborative by design: Assign specialized agents for research, support, sales, and more. They can even hand off tasks to each other.
Ready to get started?
Build your first agent at studio.scoutos.com/agents/new or check out our quick start guide.
Next up on our roadmap:
- Expanded agent analytics and monitoring
- More integration options
- Smarter self-improving agents
Thank you for being part of the Scout community!