Get answers quicker with ScoutOS Internal Knowledge Base
Build out an AI-powered knowledge base for efficient collaboration, documentation, and make sure your team is up to date
Trusted by teams building the future
Your internal knowledge based powered by AI, with ScoutOS
Build out your internal wiki, show your team potential customer knowledge gaps, and keep a single source of truth for all team members.
Real-time internal/external FAQs
Lessen your team workload by generating AI-powered additions and removals from your FAQs, creating a dynamic feedback system that updates based on the most recent customer interactions
Learn more about Real-time internal/external FAQs
Identify and address customer knowledge gaps
Let ScoutOS display potential customer knowledge gaps based on the most talked about questions across all of your support channels.
Learn more about Identify and address customer knowledge gaps
Why Support Teams Choose Scout
Explore the innovative platform powering your AI operations and beyond.
Live in 10 Minutes
No complex setup. No migration. No training. Connect Slack, upload your docs, and Scout starts answering tickets immediately. Most teams see first results within an hour.
Proven 70% Ticket Reduction
Not a promise—it's what our customers average. Scout handles password resets, pricing questions, and how-to guides while your team tackles strategic work. Track every metric in real-time.
Gets Smarter Every Day
Every interaction improves Scout's responses. Flag incorrect answers, and Scout learns. Your knowledge base stays current automatically as your product evolves.
What our users are saying
Discover how our users have transformed their operations.
“My experience with Scout has been transformative, particularly in accelerating our AI features' time to market with its seamless integration and exceptional support.”
Kyle ClementsFounder & CEO of Quipli
“Scout is an indispensable tool for our Engineering, DS and Sales teams to engage with our customers. We rely on Scout daily, making it an integral part of our operations.”
Vijaye RajiCEO of Statsig
“Scout has made it easy for us to scale out our open-source support, while still maintaining a very high level of quality in responses.”
Pedram NavidHead of Data Engineering at Dagster
