Text Block

Text Block:

• The Text block is a simple but powerful utility for rendering text using Jinja templating within Scout workflows. It's essentially a dynamic text generator that can pull data from anywhere in your workflow and format it exactly how you need it.
• Key Capabilities:
  • Dynamic text generation using workflow state data
  • Jinja templating support for conditional logic and formatting
  • Variable storage for use in subsequent blocks
  • Text transformation and formatting
• Think of it as your text formatter and template processor that creates customized content based on your workflow's data.

Use the Text Block for:

1. Email/Message Templates

Subject: Your Support Request #{{inputs.ticket_id}}

Hi {{inputs.customer_name}},

Your issue has been {{ticket_status.output}}.
{%if ticket_status.output == "resolved"%}
Resolution: {{resolution_details.output}}
{% else %}
Expected resolution time: {{estimated_time.output}} hours
{% endif %}

Team: {{assigned_team.output}}

2. API Request Formatting

Bearer {{_env.API_TOKEN}}
Content-Type: application/json
User-Agent: Scout-Workflow/{{workflow_version.output}}
Request-ID: {{_now | strftime('%Y%m%d') }}-{{ inputs.request_id}}

Block Output

• The Text block outputs the rendered text string that can be referenced by subsequent blocks:
  • {{your_text_block_id.output}}

Micro-Challenge:

• Use this playground template to see the Text Block feature in action. This simple workflow collects a few user inputs and automatically fills in an email template.
  • As an added challenge, customize the playground by adding more input variables or modifying the email body. Try using dynamic variables to personalize the text block and experiment with different formatting styles.