Twilio
Send text messages with Twilio for automated SMS communication and notifications.
Overview
Integrate Twilio with ScoutOS workflows to enable automated SMS messaging and phone communications. Send text notifications, handle incoming messages, and build conversational SMS experiences through automated workflows.
Prerequisites
- Twilio account with active phone number
- Twilio Account SID and Auth Token
- Phone number verified and configured
- Sufficient SMS credits or messaging service
How to use this integration
- Create a new Scout workflow in your dashboard
- Click Add Block and select the Twilio integration block
- Connect your Twilio credentials (Account SID and Auth Token)
- Configure your Twilio phone number and message parameters
- Chain Twilio blocks with other workflow steps for automated messaging
- Run the workflow to send SMS messages
Use cases
- Send appointment reminders and confirmations
- Deliver order status updates to customers
- Send authentication codes and verification messages
- Notify teams of critical alerts or events
- Build conversational SMS workflows